Description
Accomplishments * Worked closely with over 20 pre-sales consultants gathering demonstration requirements, documenting functional specifications, and translating the requirements into compelling product demonstrations. * Coded complex SQL scripts and cursors to extract customer data from an 18 million subscriber database for direct marketing promotions. Created datasets with SAS programming. * Supported complex billing systems, providing database troubleshooting expertise through SQL queries and SQL Developer. Collaborated with software development to make database customizations with DDL. * Consulted on client facing project teams implementing complex billing solutions. Translated user requirements into product configuration and customizations, trained clients and oversaw data migration. * Designed User Acceptance testing, collaborating with Software Development managers and engineers to significantly reduce the number of software bugs facing the pre-sales team during software rollouts. * Tracked and prioritized 75 requirements for inclusion into the next product demonstration platform release. * Created a user documentation library detailing solutions to complex product configuration issues, reducing demonstration preparation time by 10%. * Managed a project developing virtual machines for pre-sales product demos scoped the effort, created project plans, monitored team progress, delivering the project on time. * Proposed, designed and coded a comprehensive pre-sales JSP website resulting in more polished sales demonstrations. * Coded Linux shell scripts reducing product demonstration preparation time by 20%. * As group point for a billing product's transition to SaaS, collaborated with Software Development and Pre-sales to seamlessly deliver working environments. * Worked with web services, creating web pages where data was extracted using SOAP APIs testing the interfaces with SoapUI. Bruce Johnson (303) 514-1785 brucejohnson8730@gmail.com
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