AREAS OF EXPERTISE Mental and Substance Abuse Utilization Review Specialist * Over 2 years' experience as an Utilization Review Specialist knowledge in counseling clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse. * Interviewed clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients. * Collaborated with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs. * Monitored, evaluate, and record client progress with respect to treatment goals. * Educate clients or community members about mental or physical illness, abuse, medication, or available community resources. * Assisted clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support. * Referred patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy. * Modified treatment plans according to changes in client status. * Counseled or aid family members to assist them in understanding, dealing with, or supporting the client or patient. * Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes. * Monitored patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff. * Provided nursing, psychiatric, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients. * Observed and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them. * Encouraged patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships. * Took and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges. * Collaborated with or assist doctors, psychologists, or rehabilitation therapists in working with mentally ill, emotionally disturbed or developmentally disabled patients to treat, rehabilitate, and return patients to the community. * Developed or teach strategies to promote client wellness and independence. * Aid patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean. * Restrained violent, potentially violent, or suicidal patients by verbal or physical means as required. * Leaded prescribed individual or group therapy sessions as part of specific therapeutic procedures. * Developed and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided. Behavioral Mental and Substance Abuse Health Technician * Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff. * Provided nursing, psychiatric and personal care to mentally ill, emotionally disturbed or mentally retarded patients. * Observed and influenced patients' behavior, communicating and interacting with them and teaching, counseling and befriending them. * Took and recorded measures of patients' physical condition, using devices such as thermometers and blood pressure gauges. * Encouraged patients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships. * Collaborated with and assisted doctors, psychologists, and rehabilitation therapists working with mentally ill, emotionally disturbed, or developmentally disabled patients in order to treat, rehabilitate, and return patients to the community. * Assessed medication side effects, patient response and compliance. Communicate with and maintain cooperative working relationships with hospitals, physicians, board and care facilities, community agencies and pharmacies to coordinate treatment plans and services for clients. * Maintained up-to-date and accurate patient charts. Provide effective case management as necessary. Organize, develop and conduct group therapeutic activities coordinate special clinics as assigned. * Provided individual counseling as required. Provide information and training to individual patients and groups in a variety of areas. Maintain sample medication inventory. Participate in staff meetings. Respond to emergency medical situations and provide crisis intervention during normal working schedule and after-hours as necessary. Office Assistant/ Medical Assistant * Oversaw activities directly related to providing services. * Directed and coordinate activities of businesses or departments concerned with cost reduction and program improvement. * Managed staff, prepared work schedules and assigning specific duties. * Keep records or prepare reports for owner or management concerning visits with clients. * Provided information or refer individuals to public or private agencies or community services for assistance. * Visited individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures. * Interviewed individuals or family members to compile information on social, educational, criminal, institutional, or drug history. * Submitted reports and review reports or problems with superior. * Recorded patients' medical history, vital statistics, or information such as test results in medical records. * Prepared treatment rooms for patient examinations, keeping the rooms neat and clean. * Interviewed patients to obtain medical information and measure their vital signs, weight, and height. * Showed patients to examination rooms and prepare them for the physician. * Prepared and administer medications as directed by a physician. Utilization Review Specialist PRSS Solutions 02/2016 - 06/2016

Highlights:

• Behavioral Health
• Patient Care
• SAFE (Slab Analysis by the Finite Element Method)
• Assessments
• Attention to Detail
• Compliance
• Computer Aided Software Engineering
• Evaluate
• Inventory
• Lotus Notes