PROFILE * Motivated professional with 19 years' experience in the education industry. Flexible, versatile individual with proven record for developing and maintaining excellent work product. * Able to prioritize and manage multiple products. Poised, driven and an excellent team player. SKILLS SUMMARY * Research Skills * Customer Service * Project Management * Professional Presentations * Report Preparation * Scheduling * Written Correspondence * Ability to Multitask * General Office Skills * Data Management FUNCTIONAL EXPERIENCE Communication / Reports/Presentations * Planned and scheduled meetings and activities. Accommodated unexpected schedule changes. * Read, managed and responded to emails and phone calls from stakeholders in a timely manner as required. * Developed presentations, led meetings, designed calendar and projected action items. * Provided effective and timely feedback on project performance. * Planning social Customer Service/Marketing/Problem Solving * Teamed with colleagues to develop and integrate learning solutions and provide advisory services. * Researched & reviewed state curricula. Provided detailed alignments for educational products. * Managed customer relationships including status meeting, gathering customer requests, and providing timely feedback to both customer and management. * Designed and maintained and significantly contributed to incentive programs to foster a positive corporate culture. Detail Mastery/Organization/Technology * Prepared weekly communications to stakeholders. * Designed student data reports using Word and Excel. * Used Microsoft Office products for a variety for purposes including planning the scope & sequence of curriculum, developing assessments, and managing student data. * Designed individual assessments to analyze student performance. 840 * Sunshine house - 7404 594 - 1313

Highlights:

• Assessments
• Communications
• Customer Service
• Data Management
• Integrate
• Scheduling
• Management
• Microsoft Office
• Microsoft Excel