Description
Summary: Dalan Telles is a Sr. principal information technology professional with hands-on experience with 13+ years on POS Retail Industry and repeated success in deployment, managing people, programs, and teams business analysis system, orchestrating large and complex installation, development projects and overseeing technology programs, implementations and POS deployment across continents. Experience in managing POS deployments / Implementations across North America (USA, Canada, and Mexico), Central America (El Salvador), South America (Chile, Peru and Brazil), Europe (UK, Italy, Portugal, France, Spain, and Romania), Caribbean (Puerto Rico, Trinidad Tobago), and Asia (China). Main areas of competencies are Retail Processes and System Integration with-in Oracle Retail Suite, Retalix, SiriusWare, and IBM technologies and deployments. Extensive experience in integrating POS with Payment solutions for authorization of electronic payments including credit, debit, gift, loyalty and private label cards. Extensive knowledge of retail POS processes, including customer facing (sales & returns management, promotions & pricing, loyalty, etc) and back-office (cash management, opening & closing, TLOG processing). Experience leading all phases of project including conference room pilot, requirements gathering, design, implementation, testing, pilot and rollout. Proficient in leading onsite and offshore IT project teams. Lead the first Oracle Retail POS implementation in China. Managed Implementation and configuration of Micros Xstore POS, Xcenter, and other integrated mobile solutions.
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