Description
PROFILE Over 7 years' experience within Housing & Finance and Property Management Experience of managing a patch of up to 500 properties Provided an outstanding property management service, overseeing a team of five in delivering customer focused service The main point of contact for leaseholders, social rented & shared ownership residents Provided a housing management service to leaseholders, social rented & shared ownership residents, ensuring obligations of the lease are being observed Carried out weekly & monthly property inspections Dealt with all anti-social behavior queries and created files for each case, I liaised closely with dedicated anti-social behavior teams, safer neighborhood teams, youth offending teams and other agencies Calculating the correct service charges for leaseholders Reach agreements wherever possible for repayment of arrears, or take appropriate action under arrears policies and procedures. Serve sections 8 & 21 as well as attend court hearings