High energy Switchboard operator/call center

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Hackensack High School	General	1969	High School/GED Degree

Highlights:

Attending Health Adminstration School

Companies I like:

at&t, bellsouth, Va Hospital

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Switchboard/Operator

responsible for cancelling and rescheduling of appt. identifies emergency calls and situations. Responsible for initial contact with patients over the telephone. Assist Rn and MD's by ordering diagnostic exams in the VISTA and CPRS programs.