SUMMARY 15+ years experience in Operations in a management capacity and a Bachelor degree in Management. Strong background in Customer/Client services, Finance, Department Management, Recruitment, Project Management, Account Management, IT- and Business Development. Proficient in all standard office software and design programs such as Visio & Crystal Reports. Hands-on approach to process improvements combined with a focus on cost effective solutions. Highly structured, organized and detail oriented. Excellent analytical skills, efficient, multitask- and goal oriented. Able to improve organizational effectiveness & productivity through critical analysis and problem solving. Successful in building strong relationships cross-functional and with external Partners.

Highlights:

• Information Technology
• Management
• Budgeting
• Capacity Planning
• Documentation
• Operating Budget
• Planning
• Staffing & Recruitment
• Referrals
• Actuarial