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SUMMARY Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction. ACCOMPLISHMENTS Customer Service Sales Product Sales PRODUCT PENETRATION 70%. PVR $1200 OVER 20 YEARS EXPERIENCE WITH REYNOLDS AND REYNOLDS DEALER MANAGEMENT SYSTEM, DEALERTRACK AND ROUTEONE. MICROSOFT WINDOWS, WORD, EXCEL, POWERPOINT AND OUTLOOK PROFICIENT. CERTIFIED AUTOMOTIVE FINANCE & INSURANCE PROFESSIONAL.
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