EXPERIENCE SUMMARY * Having 5 years IT experience in Software Design and Development on Microsoft Dynamics CRM. * Migration of Data and Upgradation from 2013 on-premise to 2016 on-premise using redeployment method. * Extensive experience in Microsoft Dynamics CRM Development and Deployment. * Worked with Click Dimension for Email Marketing and campaign automation with trigger and series. * Extensive experience in Microsoft Dynamics CRM Development and Deployment. * Worked in functional areas of Contact Management and Data Collaboration design development and deployment using CRM Technology. * Involved in gathering user requirements, understanding existing business model and customer requirements to get the development work done in time. * Instrumented in all phases of Software Development Life Cycle including Analysis, Design, Development and Testing. * Utilized methodologies such as Agile and Scrum along with SDLC implementations. * Design and integrate business processes and data flows between CRM applications. * Implement and deploy Microsoft Dynamics CRM 365 * Understand client functional requirements. * Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics. * CRM Experience in using reporting tools like Crystal Reports, SSRS. * Experience in designing and supporting business processes, Marketing, Customer service and Sales. * Coordinated with Client in solving the issues related to functional and Development.

Highlights:

• Customer Relationship Management
• Microsoft SQL Server
• Structured Query Language
• Support
• Technical Support
• Active Server Pages
• Applications
• Cascading Style Sheets
• CSS
• Data Quality