PROFESSIONAL SUMMARY Help Desk / Desktop Support Level I Technician - 4IT-Inc Miami, FL Over 4 years of Helpdesk/Desktop support (hardware/software). Able to work in a fast paced, high stressed, mission critical environment and thrive.

Highlights:

• Active Directory
• Microsoft Active Directory
• Wireless
• Troubleshooting
• Citrix
• Configure
• Desktop Computer
• Information Technology
• Network Security
• Networking
• McKesson
• Morpho Manager
• VOIP
• ConnectWise
• Barracuda
• Sonicwall
• Meraki
• Desktop Authorithy
• Labtech
• Shoretel