QUALIFICATIONS SUMMARY Over 11 years' progressive experience in a professional office/call center setting in the Technical, Financial and Customer Service industries with expertise in the following: * Relationship Management and Supervision * Computer Operations * Employee Mentoring * Customer Relations * Customer Service * Statistical Analysis Software * Research and Analysis * Financial Management

Highlights:

• Custody
• Security
• Banking Industry
• Budgetary
• Employee Relations
• Policies and Procedures
• Services
• Analytical Skills
• Due Diligence
• Management