Description
SUMMARY A Strategic Program/Vendor Manager leader with experience in managing 23 global vendors, supporting a multi-language contact center in 9 countries with 3 direct reports. Implementing comprehensive development & compliance adherence programs, contract negotiations and chronic issue resolution for a global financial services business model supporting 3000 plus, BPO and internal employees. Strengths include: * Visionary Leadership Vendor Management Strategic Analysis & Planning Project Management Regulatory Governance Performance Improvements
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