Occupation:Customer Service Manager |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
AREAS OF EXPERTISE AND SKILLS 1. Management and Supervision of Employees 2. BILINGUAL (English/Spanish) Customer Service and Support 3. Identification, recommending solutions and Solving of Customer needs. 4. Collect, process, prepare, review, monitor and analyze business statistical reports for senior level management. 5. Provide customer relations telephonic reception and support. 6. Receive, inspect, package, input data and inventory customer shipments 7. Process and reconcile customer cash/credit/check payments on daily basis. 8. Investigate, consult and resolve customer claim damages 9. Perform daily office product inventory, filing of documents and mail processing. 10. Monitor and service customer mailboxes and postal services. 11. State of Florida Notary.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Assistant Manager/Key Holder Beverly's Pet Center | 1/2004 - Present |
| Walmart | Sales Manager | 1/1999 - 1/2004 |
| Jc Penny Outlet | Loss Prevention Officer | 1/1992 - 1/1999 |
| (Confidential) | Manager | / - Present |
Accomplishments
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Job Skills
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