CAREER HIGHLIGHTS * Over 25 years of supervisory experience with an average of 100 staff members, both in union and non-union environments. * Developed the very successful Financial Counseling Unit for Kaleida Health that contributed significantly to reducing the bad debt in all of the acute facilities, nursing homes, and outpatient clinics. * Supervised all aspects of the Patient Accounts Department including medical billing, collections, denials, posting, and hospital cashiers. SUMMARY OF QUALIFICATIONS * Strong data analysis skills. * Ability to excel in extremely stressful situations. * Provide on-going process improvements and systems implementation. * Highly organized, detail-oriented, technically savvy, with great foresight. * Excellent communication and interpersonal skills. * Well-developed project management & supervisory skills. * Ability to interpret, explain and apply policy and procedures.

Highlights:

• grant writing
• daily operations
• budget management
• human resources
• sales/marketing
• leadership/supervision
• relationship building
• computer skills