SUMMARY OF QUALIFICATIONS Management Program/Project Management Quality Assurance Process Improvement Editing Writing Communications . Internationalization, Globalization, and Localization * Managing complex programs, projects, and initiatives * Content publishing and content quality assurance expert * Building, structuring, managing, and coaching diverse teams made up of employees, contractors, and consultants * Managing and collaborating with remote teams * Creating, implementing, and managing business strategies and processes * Focusing business on continuous efficiency improvement, cost reduction, and quality improvement * Profit and loss (P&L) and operations budgeting * Ensuring resource and process flexibility, scalability, and innovation * Editing and writing of learning, technical, business, and communications content * Vendor management, including contract negotiations, training, assessment, and structuring * Building new business to generate revenue, reduce costs, and improve quality * Internationalization, globalization, and localization of content