Description
Professional Summary: * 30+ years of multifaceted and progressively responsible expertise in hospitality, operations, and administration * Demonstrated track record of success in managing properties, offering unparalleled guest services, and building and motivating exceptional service teams * Visionary thinker with passion for proactively creating the future rather than reacting to change * Proven ability to streamline processes related to profitability and quality * Trained and mentored high-performing sales teams * Positioned for success in fast-paced, multifaceted arena with challenges and continual growth Areas of Expertise: * Entrepreneurship * Hotel Management * Food & Beverage * Operational Enhancement * Real Estate Development * Funding & Financing Options * Construction Projects * Asset Management Programs * Regulatory Compliance * Strategic Planning * Business Development * Sales, Marketing & Branding * Cost Management * Cash Management * Budget Forecasting * Inspections * Quality Assurance * Staff Supervision * Problem Resolution * Customer Satisfaction & Accomplishments Maintained of Experience responsibility for 400+ keys in active hospitality market. Led procurement for firefighting equipment electronics case goods fabrics curtains carpeting and bedding. Selected Accomplishments: * Directed the work of 265 total employees and 7 senior management personnel. * Achieved 27% increase in revenue and profit growth of 22% in one year. * Dramatically grew weekend occupancy from 48% to 83% through grass roots promotion programs inclusive of employee incentives customer feedback and special marketing initiatives. * Played active role in local Rotary Clubs to build business brand and promoted products through billboard and publication advertisements.