Key Qualifications * Highly motivated Hospitality management and customer Service professional. * Excellent communication and interpersonal skills proven ability to maintain professional relationships with others, ranging from staff positions to senior executives. . * Strong background in increasing customer satisfaction based on Guest satisfaction scores. * Accomplished skills in team cultivation and management, as well as all facets of hotel operations. * Highly focused, with the ability to consistently achieve objectives through strong hands on management and commitment to customer satisfaction. * Outstanding ability to resolve conflicts with favorable results for all parties involved. * Excellent in creating and maintaining a positive work environment for staff of all levels up to senior executives.

Highlights:

• Payroll
• Housekeeping
• HVAC
• Audit
• Billing
• Complaints
• Customer Service
• FACETS
• Management
• Quality Assurance