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Heather B

Program Manager

Occupation:

Program Manager

Education Level:

Bachelor

Will Relocate:

YES

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Results-driven professional with extensive and comprehensive experience in project management process & human performance improvement strategy & planning customer satisfaction organizational design and change management demonstrated success in designing and implementing business solutions that drive organizational readiness adaptation and change management. highly organized self-starter Customer-focused with effective communication skills and demonstrated ability to lead personnel business and technical development efforts and cross-company/departmental projects develop customer solutions build stronger relationships communicate solution strategy and provide expertise support and training to impacted divisions. * Motivated achiever who is a resourceful creative problem-solver with proven aptitude to analyze and translate complex business requirements and problems as well as design/implement innovative custom solutions. * Effective communicator who speaks the languages of both the business and technology segments blending technical expertise with strong interpersonal skills while interacting successfully with management staff and systems teams adept at composing and delivering the content of strategic presentation materials.

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