Profile More than 10 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills. * Excellent working knowledge using both IBM and Mac systems Lotus 1-2-3, and Microsoft Office. * Ability to train, motivate, and supervise customer service employees. * A team player, acknowledged as "Total Quality Customer Service Professional." * Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.

Highlights:

• Quality
• Quality Assurance
• Quality Control
• Install
• Inventory