Occupation:Senior Manager, Functional Excellence |
Location:Santa Ana, CA |
Education Level:Bachelor |
Will Relocate:YES |
Description
Summary I am a dedicated and experienced manager, effective leader, and creative innovator that recently relocated back to the Orange County area. I posses a proven ability to identify areas of opportunity to design high converting customer experiences, implement operational, promotional and customer service process improvements that increase revenue, service standards and total quality customer satisfaction. Experienced with cross- -functional management teams, project and operational management, merchandising strategy, eCommerce and brand marketing.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Senior Consultant | 10/2016 - Present |
B2 B | Senior Manager | 9/2016 - 10/2016 |
National Notary Association | Project Owner And Sme Of The B2 B E Commerce Website Redesign | 10/2010 - 9/2016 |
Schools First Federal Credit Union | Assistant Manager Supervisor | 1/2007 - 1/2010 |
Nordstrom | Assistant Manager And Sales Associate | 1/1993 - 1/1999 |