Description
SUMMARY OF QUALIFICATIONS * Five years as a Computer/Network Engineer. * Complete understanding of all functional areas within IT. * Developed good knowledge and skills in networking concepts, router/switch configuration with Cisco IOS. * Installation, configuration and management of WAN/LAN networking equipment. * Configuring and troubleshooting the routing protocols BGP, OSPF, EIGRP, and RIP. * Excellent knowledge in troubleshooting the software and hardware network issues. * Offered support to customers and employees facing network problems. * Proven effective troubleshooting in testing end-to-end connectivity, routing tables, layer 2 loops, VLAN's, static and dynamic routing setup, access control lists (ACLs), TCP/IP, VRF and port security. * Documentation of all the work done using Visio and Excel. * Proficient in Change Request Management and Incident Management using BMC Remedy.