PROFESSIONAL SUMMARY Managed the main office, and took steps to balance work priorities. Conducted needs assessment study to determine and address the needs to improve the quality of life. Processed more than 200 refugee cases conducting the pre-arrival preparations and submitting their paperwork to obtain their legal documents. Performed quality assurance checks to insure accuracy on documentation. Effectively implemented program plans and activities and kept others informed of work progress and any problems encountered. Took initiatives and completed independent work projects and understood organizational priorities and respected time sensitivity of work performance. Worked as liaison between the government officials and their counterparts of the central government members, and provincial government officials, party headquarters, other politicians and their staffs. Bilingual Interpreter with a Master's Degree in Public Policy and over a decade of experience in international relations, linguistics, and office administration,