Description
Areas of Expertise & Specialization Real Estate Ownership & Management Security & Safety * Contract Negotiations * Customer Lead Generation * Real Estate Sales * Revenue Management * Client & Customer Support * Sales Growth Strategies * Small Business Operations * Staff Management & Training * Crisis & Conflict Management * Facility Management * Loss Prevention & Investigations * Security & Risk Assessment Current Professional Experience Vermont Department of Corrections, Springfield, Vermont 2016 - Present Correctional Officer I, Maximum Security Lead the supervision, custody and training of maximum-security inmates confined in correctional facility. Utilized strong knowledge of security regulations, policies and programs, incident prevention and protective safety strategies. Proven Impact & Success: * Lead security operations, while 100% adhering to key organizational practices of customer service, holistic service, strength-based relationships and results-oriented achievement. * Entrusted with the supervision and care of the highest-level offenders in the Vermont Correctional System as a new officer due to performance at Academy and past experiences dealing with stressful environments. * Graduated Academy training with Honors and completed probationary period with high review. Legacy Estate Services, Adams, Massachusetts 2005 - Present Owner & Operator Owner and operator, tasked with leading projects, client engagement, financial operations, performance management and promotions and marketing. Business operations include industrial and residential cleaning, and property management. Proven Impact & Success: * Collaborate with residential and commercial customers to provide consultation and cost estimates. * Manage project budget estimates, costs, and employee coordination in operations. * Negotiate with contracted vendors and successfully complete proposal bids for prospective contract work. * Proven leader and supervisor, responsible for the onboarding and training of new employees. * Developed subject matter expertise of strategic business planning, tax preparation and regulatory compliance. Additional Professional Experience & Business Leadership
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