Description
Top-performing Desktop Lead professional with solid history of effective software, hardware and peripheral management. Broad knowledge and success in resolving Tier 1-3 issues. Extensive experience maintaining, deploying, upgrading, and migrating servers and workstations; plus configuring operating systems and proprietary software, and administering/installing/maintaining network components. Collaborative team member and manager; excel at directing multiple tasks effectively and readily master innovative software and tools. Test Development, Schedule & Execution / Project Management / User Training and Support IT Systems Implementation / Troubleshooting & Issue Resolution
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Tremor Video | Help Desk Administrator | 3/2014 - 9/2016 |
| Fcb Global | Senior Technical Analyst | 10/2001 - 2/2014 |
| Icp | Help Desk Analyst | 3/2001 - 9/2001 |
| Enn | Field Application Engineer | 8/2000 - 3/2001 |
Accomplishments
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