Description
PROFESSIONAL SUMMARY * Energetic results driven leader with over 20 years of professional Operations Management, Customer Solutions, Network Management and Leadership Development experience * Subject Matter Expert on policies, procedures and business best practices for Operational Management and Customer Satisfaction * Innovative Change Manager with the ability to influence and lead change, build organizational talent and motivate teams to peak performance * Motivated self-starter with excellent problem solving skills and proven track record in developing solutions that exceed operational performance targets * Skilled strategist who transforms plans into workable solutions