Description
SUMMARY Strategic, consultative client professional in the employer and individual benefits industry with experience leading account executive teams in delivering service excellence while achieving outstanding customer satisfaction scores, target retention rates and stellar growth sales. Experienced in both international and domestic client c-suite relationships with a portolio of over $200 million in annual revenue. Cultivates a high morale environment with effective, positive leadership skills with a keen eye on maintaining a strong talent pipeline. Exhibits strong interpersonal and analytical skills in leading cross functional teams to innovate, streamline processes, and improve the customer experience.
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