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angela n

Help Desk Specialist - 6 Years of Experience - Near 75052

Occupation:

Help Desk Specialist

Location:

Grand Prairie, TX

Education Level:

High School/GED

Will Relocate:

YES

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SUMMARY OF QUALIFICATIONS Over 18 years in the Information Technology field. Extremely self-motivated professional with strong communication, coordination, organizational, and technical skills. Results-oriented and able to excel in a fast paced, high stress, deadline oriented environment. * HDI Support Center Analyst Certified * ITIL V3 Foundation Certified. * Pursue opportunities for service, quality and technology improvements. * Performed advanced-level system administration updates by researching, analyzing and resolving processing problems. * Identified and implemented system or process enhancements. * years' experience in writing SQL queries.

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