Occupation:Help Desk Specialist |
Location:Grand Prairie, TX |
Education Level:High School/GED |
Will Relocate:YES |
Description
SUMMARY OF QUALIFICATIONS Over 18 years in the Information Technology field. Extremely self-motivated professional with strong communication, coordination, organizational, and technical skills. Results-oriented and able to excel in a fast paced, high stress, deadline oriented environment. * HDI Support Center Analyst Certified * ITIL V3 Foundation Certified. * Pursue opportunities for service, quality and technology improvements. * Performed advanced-level system administration updates by researching, analyzing and resolving processing problems. * Identified and implemented system or process enhancements. * years' experience in writing SQL queries.
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Accomplishments
Highlights:
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Keywords
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