Career Summary: A dynamic and results-oriented professional with over 9 years of working experience in operations and IT infrastructure enabled services with the goal of improving performance based on the principles of customer focus, stakeholder values & delight. Serves as liaison between IT and business end users/stakeholder. Providing reporting and analytical support by validating, analyzing and publishing data for delivery units and processes. Identify areas of opportunity for improved data management and delivery. Evaluate needs and translate those needs into analytics/reporting requirements, and ensure the 6 sigma and timely delivery of analysis/reports. Provide reporting support and insight, and determine what data elements need to be tracked for project success. Identify and implement new reporting requirements needed to support the project and business after project completion.

Highlights:

• Services
• Support
• Management
• Unisys
• Information Technology
• Insurance
• Accounting
• P&C
• Business Analysis
• Business Analyst