SUMMARY Efficient, professional and thoughtful Operations Manager with 17+ years training, motivating, and supervising hospitality staff of up to 35, creating a consistent, world-class guest experience, and providing leadership that integrates business goals, vision and mission. Consistently improved overall operations including food quality, guest experience, employee morale, and overall profitability.

Highlights:

• BAR
• Budgeting
• Compliance
• Cost Control
• Food&Beverage
• Forecasting
• Leadership
• Marketing Management
• Occupational Safety and Health Act
• Customer service