Expertise in Consumer and Residential lending with 13 years of experience, with a 1% error rate when processing loans. Able to work independently and as a contributing member of a team. Organized and detailed oriented, a self starter who works well under pressure and with managing a large volume of work. Also able to perform general office work such as answering phones, typing, filing and data entry.

COMPANY	POSITION HELD	DATES WORKED
Citizens Financial / Charter One Bank	(Confidential)	1/1987 - 8/2005

SCHOOL	MAJOR	YEAR	DEGREE
Cuyahoa Community College	Data Processing	1978	Associate Degree

Highlights:

Companies I like:

Leader Mortgage, any other top mortgage company, Chase, Sky Bank, First Merit

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.

• loan processor
• general office worker
• data entry clerk

contributed to the implementation of the first computer program for the Consumer Lending Department that increased processing efficiency. Developed new procedures to improve productivity for entering new consumer loans. Trained employees on the new system which elevated the quality of service in the Consumer Lending Department