SUMMARY Management professional with experience in business process improvement designed to build and maintain client relationships. Dedicated leader with proven ability to manage talent and create a collaborative team atmosphere. * Service Orientation * Talent Development * Continuous Process Improvement * Performance Metrics * Change Management * Team Leadership * Strategy and Planning * Workforce Planning

Highlights:

• Management
• Appraisals
• Call Center
• Compensation
• Leadership
• Process Improvements
• Training
• Payroll
• Support
• Technical Support