HIGHLIGHTS OF QUALIFICATIONS * Accomplished Help Desk professional with 5 years experience in Computer Operations, Technical and Help Desk Support. - Remote desktop troubleshooting experience with Labtech and N-Central Solar Winds. - Use RMM tools to manage, monitor and troubleshoot issues. - Demonstrate hands-on experience in the installation, configuration and maintenance of PC hardware, Windows operating systems, drivers and software utilities - Troubleshoot hardware, software and network operating systems. - Strong written and verbal communication abilities and interpersonal skills. - Able to handle multiple tasks in fast paced environment while always meeting deadlines. - Self-motivated individual with ability to work independently with little supervision. - Fix equipment, including printers and scanners. - Setting up new equipment and upgrade existing systems. - Good understanding of wireless networks. - Understanding of support tools, techniques, and how technology is used to provide IT services.

Highlights:

• Connectivity
• Inventory
• Lan/Wan
• Local Area Network
• Software
• Wide Area Network
• Information Technology
• Install
• Intel
• Internet