Description
HIGHLIGHTS OF QUALIFICATIONS IT analyst and technical support professional with 15+ years' experience Proven ability to quickly analyze and resolve technology issues and solve complex business problems Solid grasp of networking Excellent in automating daily tasks Solid knowledge of working with ticketing system Excellent documentation skills Efficient, friendly, self-motivated, well-organized, and detail-oriented Team oriented Desire to assist others Excellent business-IT liaison with strong written, verbal, and interpersonal communication skills On-call support Open to flexible shifts, including weekends and holidays, and on-call
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