SUMMARY Results-driven professional with over 10 years of customer-focused experience and a strong skill set in operations, analytics and IT services. High proficiency in CRM systems, SAP interfaces and programming languages. Demonstrated agility across matrix organizations with excellent communication and organizational skills.

Highlights:

• Billing
• Data Management
• Financial
• Legal
• Management
• Accounting
• Assessments
• CIS (Ibm Customr Info Sys)
• Collection
• Customer Accounts
• SAP
• Advanced excel