Description
AREAS OF EXPERTISE * Human Resources * Inventory Control * Facility Management * Marketing & Market Analysis * Project Management * Labor Cost Controls * Strategic Planning * Research & Analysis * New Business Development * Staff Training & Development * Team Building & Leadership * Relationship Building * Organization Growth * Regulatory Compliance * Customer Service & Communication * Cost Reduction & Containment * Quality Assurance * Excel * Salesforce * Workforce Management * Customer Support CAREER HIGHLIGHTS * Streamlined operations, achieving a 22% increase in collections and slashing operational costs by 5%. * Successfully managed multiple complex projects in a fast-paced, constantly evolving environment. * Cultivated key relationships with senior management, critical stakeholders, and cross-functional teams. * Monitored Key Performance Indicators (KPIs) to track and improve on-time delivery, boost customer satisfaction, and set new standards for quality and safety. * Spearheaded employee engagement program, resulting in a 40% decrease in annual employee turnover. * Managed and directed a facility renovation, completing project $20K under budget. * Oversaw a budget of $4.5M, creating an annual savings of $98K.
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