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Sharon K

Customer Service Manager - 20 Years of Experience - Near 08090

Occupation:

Customer Service Manager

Location:

Wenonah, NJ

Education Level:

Associate

Will Relocate:

YES

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Key Qualifications * Responsible and highly motivated professional with diverse experience as a Project Coordinator, Sales Service Manager, Account Manager, and Point of Purchase Manager. * Enthusiastic and excellent communicator with the ability to establish and maintain effective working relationships across diverse cross-functional teams and individuals at all organizational levels, with a keen awareness of the need to build strategic relationships with internal and external customers. * Verifiable track record in management and retention of multimillion dollar accounts. * Proven expedient attention to client needs, often single handedly averting crisis situations. * Extensive experience in logistics, with a heavy emphasis on the utilization of Excel spreadsheets. Areas of Expertise * New Client Development and Retention * Problem Solving and Resolution * Sales Practices and Procedures * Product Lifecycle Management * Sales Collateral Development * Cross Functional Team Leadership * Team Management & Development * Solution Selling * Public Speaking * Amtech Management Systems * Report Development and Trend Analysis * On Time Delivery * Creation and Delivery of Well-received Targeted Executive Presentations * Program & Project Management

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