Description
Summary of Technical Project Manager Experience: Demonstrated results independently managing programs, projects, and contracts with progressively more significant technical, consulting, support, and business development responsibility. Hands-on experience leading cross-functional teams to gather requirements, design, develop, test, implement, and support workflow applications and server infrastructure projects. Expertise in business process analysis, process improvement, organizational change, risk assessments, usability studies, and decision support systems. Repeatedly proven the ability to quickly determine customers' vision and business objectives, elicit their ability to assimilate change, and recommend and deliver successful solutions. Solutions By Design, II, LLC Vienna VA - Program Manager 12/2001 - 9/2016 Helped the company grow by winning and managing successively larger contracts as software developer, business analyst, project manager, and program manager. Participated in business development efforts including capture, proposal team lead, writing, editing, compliance matrix, color reviews, oral presentations, and transition-in and transition-out activities created BD portal for in-house use. Experience with maturity efforts includes ISO:9001, CMMI-Dev Level 2 and CMMI-Dev Level 3 created CMMI portal for PAL and artifact storage. From 2008 onward, for each development and infrastructure project, performed complete PMBOK PMI practices, including creating a full project plan in MS Word, performing Requirements, Risk, Change, Scope, Stakeholder and Communication management, scheduling and reporting with MS Project Gantt charts, Financial management including budgeting, tracking and reporting on expenses using MS Excel, Issue management and tracking, Quality management, and Executive Reporting and Presentations using MS PowerPoint and MS Visio. Led in-house matrixed team to create and implement a portal for storage and 24/7 access-controlled sharing of all contract management artifacts. Worked with following customers: Small Business Administration 2012 - 2016 Program Manager: Led two overlapping contracts performing development and infrastructure support, while performing program management on the FEC contract, below. Managed a $1.9M annual Infrastructure support contract. Led and won the proposal effort. Found innovative ways to rapidly acquire and clear staff from previous contractors. Managed onsite PM and 10 Oracle DBA's, UNIX Admins, Secuity and documentation staff in 24/7 support to SBA's Oracle and UNIX servers, OS, Middleware, Backups, and Load Balancing. Led successful transition and implementation to open source database software (PostgreSQL) and opensource change management software (SubVersion). 9/2014 - 8/2016 Managed a $2.2M annual Software Development contract including 12 on-site staff with two PMs, and involving two subcontractors. Transformed Waterfall to Agile SCRUM methodology for mainframe application migration. Quality assurance process conducted during test phase prior to implementation. 9/2012 - 3/2015 Federal Election Commission 2008 - 2016 Program Manager/Developer: As Program Manager, led a team on a $934k five year contract to take over support for current applications and develop new ones. Met with users to determine additional workflow, groupware technology needs and critical success factors. Led the successful recompete for the $1.05M four year contract. Led team to migrate in-house Lotus Notes applications to SharePoint 2013. Designed, developed and implemented Financial System. Office of the Chief Financial Officer (OCIO) - In a complete SDLC effort, worked with clients to develop vision "to-be" of system, created list of requirements, designed, developed, implemented, created documentation and training programs for the FEC's vendor Invoice Tracking Process system of record. Saved up to two weeks invoice processing time. 2010 - 2012 Environmental Protection Agency 2001 - 2012 Program Manager/Developer: Managed a three-year BPA with $900k ceiling. Led successful recompete to gain two end-to-end four-year ID/IQs with combined ceiling of $3.9M. Created an innovative contract portal, managed and reported on accounts to within $100 of each ceiling. Created and implemented Federal Privacy online training. Office of Environment Information - National Privacy Program - Created a web-based Privacy training program. Created a workflow system to track versions and approvals of training modules. Provided EPA its first online Privacy training site. 2012 - 2013 * Assess Federal Agency's HR process, recommend and develop application to change and support the process. Office of Human Resources - (Research Triangle Park, Shared Service Center (RTP HR SSC) - Performed a usability analysis of original process, set up and led focus groups, performed benchmarking, created a proof of concept, delivered a 144- page report recommending change and improvement of the system, created and delivered presentations to executives. Report acceptance won the follow-on design and development work, implementing our recommendations. Led team to design and deliver new application, and performed webinar-style training to more than 80 HR staff users of the system nationwide. Provided OPM accountability and transparency into EPA's hiring timeline. 2009 - 2011 * Updated and Migrated Regulatory Reporting system of record. Office of Policy and Economic Innovation (OPEI) - Added modules and interfaces to EPA's Regulatory reporting system of Record, Rule and Policy Information Development System (RAPIDS). Ensured compliance with changing federal regulations. Won the follow-on engagement to assist migration of data to new system. 2001 - 2012 PerforMedia, McLean VA - Production Manager (part time while working for SBD) 6/2008-12/2009 Standardized customer engagement procedures for this online media startup, including phone meetings, scheduling, giving tips about speakers' clothing. Created live link topical captions that allow viewers to skip to any part of the video, used HTML editing to create customized website (from template) for each customer, including American Psychological Association, Bell Canada, Delta Dental, Halldale, IBM, National Glass Association, Samsung, Symantec, and West. IT Factory, Vienna VA - Project Manager/ Developer/ Analyst 6/2000 - 12/2001 Updated Regulatory Reporting system - Introduced section 508 tags on fields. 2000 - 2001 Solutions By Design, Vienna, VA - Project Manager/ Developer/Analyst 11/1994 - 6/2000 Managed a three year BPA with $600k ceiling Designed and implemented Interactive Help System. Office of Pesticide Programs (OPP) - Created the Turbo-Tax-like help system that provided rule writers with step- by- step guidance on how to develop their rules, while permitting them to enter crucial tracked data in their private space. 1998 * Performed regulatory oversight system testing, documentation. Office of Pollution Prevention and Toxic Substances (OPPT) - Designed and performed regression testing, created tri-fold quick reference guides for different types of users and functions. 1998 Managed contract for network support, app dev, and email administration. Office of Water (OW) - Managed the contract and staff for onsite email and network administration and app development. 1997 - 1999 Created and implemented Regulatory Reporting system - Analyzed and flow-charted the EPA's entire regulatory process from inception of an idea for a new law to promulgation of the rule into law. Designed and created RAPIDS, which has been a Federal Government model. Eliminated need for paper photocopying, and shortened distribution of draft regulations from up to three weeks to several minutes. 1995 - 2000 Performed risk assessments. Office of Administration and Resources Management (OARM) - Followed NIST guidelines for risk assessments of 10 of the EPA's secure applications. Created an application to bring risk assessment process online. Delivered cost/benefit reports. 1995 - 1996 National Academy of Sciences, Washington, DC PC Support Manager 2/1986 - 11/1994 Progressed in Career from technical trainee up through management of the 21-person technical support group. Staff and budget management Prepared and administered $1.2M annual budget PC Support group, staff reviews, hiring and firing, regular staff and customer meetings and reports. * Participated in strategic planning. Pioneered a number of technical practices at the Academy, including standardizing workstations and network structure, supporting a pilot committee consisting of 12 scientists writing their NRC report remotely using a group writing tool on their laptops, and an online conference registration system for the annual 10,000-member Transportation Research Board conferences.
Accomplishments
Highlights:
Keywords
