Occupation:General Manager |
Location:Apex, NC |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Summary of Qualifications * Innovative Professional with ten years of General Management experience for an industry leader. Overall responsibilities included sales, service and production. * Excellent leadership and communication skills. * Strong track record of execution against strategic objectives. * Highly skilled at developing all levels of team. * Proven record of sales growth. * Proven record of exceeding customer expectations. * Skilled at developing sales and service collaboration to drive revenue and new sales. Core Accomplishments Business Development: * Spearheaded successful acquisition of a competitor. Finished best in region for customer retention during the transition. * Took Raleigh-Durham operation to best in the company for Service Honor Roll * Finished number 1 in the company in 2006 for new sales * Earned Presidents Club Honors for new sales in 2006 and 2007 * Increased customer retention at all locations. * Grew San Diego market by 81% from 2009 - 2014. Added 8 new routes and 7 new team partners * Sold more new business in 2010 - 2014 than ever sold in San Diego market * Improved customer retention from 25% reduction in 2007 and 2008 to under 6% reduction in 2010 - 2014 * Successfully developed many direct reports to become company leaders, including 7 sales managers, 2 branch managers, and 12 district service managers and 2 production managers. These initiatives improved employee satisfaction, talent retention and significantly reduced recruitment cost * Improved San Diego profit margins 4 consecutive years Accomplishments Business Development: * Spearheaded successful acquisition of a competitor. Finished best in region for customer retention during the transition. * Took Raleigh-Durham operation to best in the company for Service Honor Roll * Finished number 1 in the company in 2006 for new sales * Earned Presidents Club Honors for new sales in 2006 and 2007 * Increased customer retention at all locations. * Grew San Diego market by 81% from 2009 - 2014. Added 8 new routes and 7 new team partners * Sold more new business in 2010 - 2014 than ever sold in San Diego market * Improved customer retention from 25% reduction in 2007 and 2008 to under 6% reduction in 2010 - 2014 * Successfully developed many direct reports to become company leaders, including 7 sales managers, 2 branch managers, and 12 district service managers and 2 production managers. These initiatives improved employee satisfaction, talent retention and significantly reduced recruitment cost * Improved San Diego profit margins 4 consecutive years
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