Works independently in fast paced environment. Creative problem solver. Understands business rules and telecommunications terms.

COMPANY	POSITION HELD	DATES WORKED
FDN Communications	(Confidential)	5/2005 - 7/2007
Harcourt School Publishers	(Confidential)	1/2000 - 4/2005
BellSouth Communications	(Confidential)	8/1992 - 3/1998

SCHOOL	MAJOR	YEAR	DEGREE
OakRidge High School	English Literature	1981	High School/GED Degree

Highlights:

5 plus years with BellSouth as a Directory Assistance Operator, 2 plus years with FDN Communications as a Service Delivery Provisioner. Excellent understanding of Telecommunications with numerous awards for exceeding expectations and perfect attendance. Understands the needs of the Telecommunications Industry.

Companies I like:

AT&T, Verizon, Embarq, QWEST

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Telecommunications
• Provisioner
• Customer Service
• Fast Paced
• ILEC
• CLEC

Responsible for all aspects of Service Delivery. Order proceessing all the way to completion. Jep and clarification resolution.