Summary of Qualifications A dedicated, multi-tasking, and high energy professional - 8+ years of experience with duties in multi- phone lines, record maintenance, sorting, medical terminology, and customer service. A dependable, thorough, and well-organized employee who is dedicated to work effectively and focuses attention on key priorities based on the member's medical needs. Possesses excellent ability to make sound procedural decisions and judgments and is capable of adapting quickly to any type of environment. Highly efficient in completing projects and able to multitask. Committed to enhancing operations through employee development, multi-tasking, and resolving issues in a timely manner. Equipped with an excellent work ethic possesses a strong sense of responsibility with a commendable track record of dependability and absolute integrity.