Description
I.T. Specialist with extensive knowledge and experience in IBM mainframe application support: (MONITOR AND TROUBLE-SHOOT BATCH/ON-LINE OPERATION PROCESSING, MVS/JCL UTILITIES, BMC AND IMF/MAINVIEW MONITORING UTILITIES, FILEAID, IMS, TROUBLE MANAGEMENT AND PROBLEM SOLVING, ESP AND CA-7 AUTOMATED SCHEDULERS.) Highly trusted to provide quality work, demonstrating great customer insight, and taking a personal responsibility for resolving issues. Administrate a proactive approach to problem solving with attention to detail and thoroughness. Very efficient and effective in utilizing strong analytical processes for maintenance and production support on mainframe applications. Experience providing accurate project estimates and managing project work to completion. Experience leading an offshore India Team in support of mainframe software implementation and maintenance support. Ability to learn new processes and applications quickly within an ambitious work schedule. Able to successfully execute assignments both independently and as a member of the team.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Specialist With Extensive Knowledge And Experience | 9/2015 - Present |
| Ibm Global Business Services | I.T. Specialist | 12/2007 - 9/2015 |
| At&T | I.T. Specialist / Team Lead | 1/1988 - 12/2007 |
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