PROFILE: Respected, motivating and natural visionary leader with over 20 years of diverse experience in all phases of banking relationships and a disciple of Lean Banking Techniques. Repeatedly proven success and recognized strength identifying and implementing improvement strategies that build relationships, retain customers and increase profits across multiple industries. A practitioner of business focused solutions that are communicated passionately with an enhanced ability to construct and present business concepts and plans in a clear and persuasive manner. Able to negotiate complex business issues, with the highest level of integrity, fairness, and honesty when dealing with a range of sensitive issues. CORE BUSINESS COMPETENCIES INCLUDE: Change Management Control Systems Total Quality Management Business Development Written, Presentation and Oral Communication Skills Underwriting Proposals Managing Credit Quality Sound Risk Management Protocols AP/AR Processes & Management Organizational Development Developing, managing, and growing a sound and profitable loan portfolio Retail/Consumer Banking

Highlights:

• Benefits
• Complaints
• Customer Service
• Presentation Skills
• Quality
• Management
• OLA
• Geographic Information System
• Organize
• AP/AR
• Excel
• Financials
• Communication skills