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Michelle S

Customer Service Manager - 20 Years of Experience - Near 45241

Occupation:

Customer Service Manager

Education Level:

High School/GED

Will Relocate:

YES

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a position with a growth oriented company which I can utilize and expand my 20+ Years of management and customer service experience. 2011 - present Simply Self Storage Cincinnati, OH Property Manager * Responsible for providing a safe and secure property * Accurately entering customer information into database system * Maintaining accounts current and delinquent with courtesy and collection calls * Balancing safe and register twice a day * Accurately maintaining all Fire Extinguishers * Quarterly testing of Emergency lighting on the property * Responsible for implementing all updates for accounts with vendors and clients * On going training of new policies and procedures * Light training of new employees 2010 - 2011 Wornick Company Cincinnati, OH Laborer * Packaging products on the assembly line * Responsible for accuracy of items leaving the facility * Testing, implementing, and improving more efficient employee procedures to increase productivity 2007 - 2010 U Pull & Pay LLC. Cincinnati, OH Cashier * Obtaining and updating M.S.D.S * Accuracy of Fire Extinguishers * Disposal of Mercury Switches * Knowledge of all car parts Foreign and domestic * Knowledge of interchangeable parts * Cashier

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