SUMMARY Over thirty plus years in retail management. Over twenty plus years of multi unit supervision that included up to sixty-five high volume convenience stores that were also high volume food service units. Over this time period my leadership, interpersonal skills have grown and allowed me to become a good teacher. Allowing me to have less problematic areas and the autonomy I thrived on. PROFESSIONAL SUMMARY Stormguard Restoration of Evansville 7/2015 to present Territory Sales Manager: Lead a team of salesman in the construction business. Mainly door to door sales plus any referals we get from our customer base. Capitol Technology Solutions It and Help Desk Support 10/2014 - 5/2015 Rural King, Evansville IN Co-Manager 7/2014 - 10/2014 * Open and closing of the store. * Verifying deposits and security room safe daily. * Over saw top five departments such as pets, consumables and house wares. * Warehouse responsibilities that included making sure the freight was processed accurately. * Analyzed P&L with assistant managers and department managers. * Conducting morning and afternoon meetings with all associates. * Traveling to other stores to help prepare for inventory. * Made sure we were competitive with the competition. * Covered marketing and promotional sales with all department heads. The Deal Brothers Pawn Shop Owner 4/2009 - 5/2014 * Owned a high volume retail pawn shop. * Made sure we not only competitive across the board, but maintained a very high level of customer service that was second to none. * Grew sales, customer counts and profits each year we were in business. * Made sure guns were handled and sold per the ATF guidelines. * Helped the local police and ATF stop several unlawful (straw) purchases of firearms. * Worked with vendors local and nationwide for the best pricing possible. Passed the value along to our customers. * We did what it took to keep people coming back by simple things like just being friendly. * Helped coordinate stings with local police and ATF in order to stop illegal firearm sales. * Analyzed P&L with our accountant each year to look for areas that needed improvement. * Made sure our inventory was accurate by doing weekly and monthly audits of high volume sales and potentially high theft items. Casey's General Stores, Ankeny IO Leading Mid Western Convenience Store Chain District Manager 820024 - 2009 * Maintained a high level of customer service my fifty-five stores. * Under my leadership and the help of my team of area supervisors, fifty-five store managers and up to seven hundred and fifty associates our area maintained an extremely low rate of turnover that was well below the industry average. * Made sure we had a deep bench of future leaders that were ready to take on more responsibility at any given time. * Made sure OSHA standards were maintained in each store and the MSDS was up to date and trained on at each store. * Handled customer and associate issues and complaints with courtesy and professionalism. * If for some reason we did not have someone on the bench to be promoted I along with my supervisory team constantly hired and recruited new talent. We always made room for good and talented people. * Held annual meetings with area supervisors and managers to analyze and go through P&L. Cover other issues facing our region. Sought ideas from the group about the issues they might be having in their area or store in order to create a team atmosphere. * Increased sales (double digits) gross profit in food service and net profit (double digits) each of the seven years I lead my area. * Always asking leading questions in order to get people to think. It is easy to answer a question from someone. It is harder and more time consuming to work toward getting people to think independently and getting people to be decisive. * Kept inventory loss (shrink) to a minimum and under industry averages by maintaining manageable inventory levels, training in inventory loss control and keeping employee theft to a minimum. * Promoted, hired, recruited, trained and maintained a very high octane bunch of future leaders. * Worked hand in hand with HR, food service, operations and marketing departments from our cooperate office to make sure policies and procedures were followed per company standards. * For five years straight I coordinated a massive fund raising drive for St. Jude's Research Hospital. Along with my team we raised more money than any of the other thirty-five plus districts. Huck's Food and Fuel Carmi, IL Mid Western Convenience Store Chain Regional Director 8/1998 - 7/2002 * Maintained a high level of customer service my sixty-five high volume c-stores. * Kept inventory loss (shrink) to a minimum and under industry averages by maintaining manageable inventory levels, training in inventory loss control and keeping employee theft to a minimum. * Two of the three years with Huck's I had the number one district and region in sales increases. * Handled customer and associate issues and complaints with courtesy and professionalism. * Analyzed and taught the basics of the P&L with my team of district manager's each month. * Promoted, hired, recruited and trained future DM's, manager's, assistant's and sales associates. Bigfoot, Columbus IN Convenience Store Chain District Manager 9/1995 - 10/1998 * Maintained a high level of customer service, store conditions and a very low amount of out of stocks in my twelve high volume convenience stores. * Made sure OSHA standards were maintained in each store and the MSDS was up to date and trained on at each store. * Handled customer and associate issues and complaints with courtesy and professionalism. * For three years straight I coordinated a massive fund raising drive for Children's Miracle Network. Along with my team of managers we raised more money than any of the other eleven districts in the company. * Kept inventory loss (shrink) to a minimum by maintaining manageable inventory levels, training in inventory loss control and keeping employee theft to a minimum. * Held quarterly meetings with managers to analyze and go through P&L and other issues facing our district. Huck's Food and Fuel, Carmi IL Mid Western Convenience Store Chain District Manager 8/1992 - 8/1995 * Maintained a high level of customer service, store conditions and a very low amount of out of stocks in my seventeen high volume convenience and food service stores. * Kept inventory loss (shrink) to a minimum and under industry averages by maintaining manageable inventory levels, training in inventory loss control and keeping employee theft to a minimum. * Two of the three years at Huck's and under my leadership, based on nothing but increases in lines items on the profit and loss statement, my team and I won the district of the year. * Made sure OSHA standards were maintained in each store. * Held monthly meetings with managers to analyze and go through P&L.

Highlights:

• HR
• Human Resources
• Inventory
• P&L
• Policies and Procedures
• Complaints
• Deposits
• Financial
• Food Service
• Help Desk