SUMMARY OF QUALIFICATIONS * Excellent writing/editing/proofreading skills almost 30 years of experience in creating feature articles and technical bulletins, print and radio ad content, marketing collateral, video scripts, news releases and social media solutions * Recognized communications consultant and problem-solver for internal and external customers * Proven skills in developing comprehensive marketing/communication plans and providing solutions for major company campaigns * Excellent interpersonal and time management skills, attention to detail in all aspects of my job * Strong customer service skills developed through work with consumer complaints, state insurance departments, agency partners and other industry entities * Strong leadership and communication skills demonstrated in community-facing efforts including Columbus City Schools' tutoring program and Discovery District Civic Association board membership