Service professional with ability to build relationships and business. Exception command of resources allows me to provide an ultimate service experience for your customers. And I can train your people too.

COMPANY	POSITION HELD	DATES WORKED
Kindel Furniture	(Confidential)	7/1987 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
Allegan Sr. High	College Prep	1975	High School/GED Degree

Highlights:

I have spent the past 20 years working service for one of the most elite, high-end, furniture manufacturers. I have led a staff that, small as it may be, is absolutely dedicated to the white glove experience that a high-end customer expects.I have developed internal processes that have improved work flow and productivity.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Service
• Sales support
• Marketing

Development of important key accounts service experience. Responsible for all service assignments,training, and development.