Utilized upselling sales techniques to encourage the customer to purchase more expensive items upgrade or include other add-ons. * Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints * Monitored sales activities to ensure that customers receive satisfactory service and quality goods. * Facilitate inventory and stock management conducted routine cycle counts and inventory audits to assist department manager. * Maintained and organized store displays to enhance product visibility and expedite product location activities. * Provide training to new employees to uphold company policies and sustain customer satisfaction. * Provided high-quality customer service to optimize the customers purchasing and payment process. * Initiated inventory control measures to sustain stock levels and helped to order new inventories. * Managed and maintained displays as indicated by planograms end cap and bulk stack instructions * Educated customers on available product options to meet and exceed customer service experience. * Resolved customer complaints or issues to strengthen store reputation and grow customer retention referred unresolved customer grievances to designated departments for further investigation.

Highlights:

• Customer Service
• Hardware/Systems
• Inventory
• Inventory Control
• Management
• Marketing Management
• Purchasing