I am a hard working person committed to maintaining a high level of ethics and integrity in all dealings. I also have a proven track record of success in building effective relationships, establishing rapport and practicing attentive listening. I am capable of proactively facing challenges and can handle all situations with perseverance and patience. I am committed to providing customers with excellent services. I have the capacity for creating focus and exceeding goals successfully.

COMPANY	POSITION HELD	DATES WORKED
Student Loan Xpress	(Confidential)	1/2005 - 3/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of TN @ Martin	Business Admin	1987	Associate Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Automatic Wealth- Michael Masterson	media url	Educational and entertaining, Early to Rise provides information about entrepreneurship, marketing, health, investing, and everyday life.
Book	Getting Unstuck	media url	How to overcome obstacles and Get Unstuck so you can get back to living your dream! This presentation places you back on track to personal success!

Highlights:

Companies I like:

Edloan, College Loan Corporation, San Diego State University, University of California, University of Phoenix,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Sales
• Loan Processor
• Student Loan Specialist

Experience dealing with complex products and services High-level of customer service, communication, strong interpersonal and problem solving skills Detail and multi-task oriented Demonstrated leadership skills 2 years collection and/or accounting experience, Intermediate to Advance Microsoft Skills Excel, Outlook and Word Ability to interact effectively at multiple levels within the and customer organizations. Team player valuing collaboration and support, accustom to internal competition. Solid prioritization skills Excellent written and verbal communication skills. Strong initiative and follow through skills. Professional in appearance and demeanor Ability to be productive independently with little management and only receiving general directions.