Proficient, self-motivated person with 14 years of administrative experience and over 17 years of technical experience who possesses an unlimited growth potential. Stellar results are delivered when the ability to interact effectively with both internal and external customers is regularly demonstrated. Proven track record of maintaining, analyzing, and troubleshooting networks, workstations, laptops, handheld devices, an array of applications, peripherals and more. Known for finding the root cause to provide permanent resolution of issues. Graduated from Computer Career Center in June, 2000, in Garden City, NY. Earned HDI-SCA certification in 2011, HDI-SCM in 2015, upgraded certification MCP 2003 in 2007. Additional certifications previously earned are Novell CNE 4.11, 5.0, MCSE 4.0, and A+. Energetic, friendly, team player, trainable, and eager to grow.

Highlights:

• Virtual Private Network
• Windows 7
• Wireless
• Management
• Microsoft Windows 7
• Compaq
• Intranet