CAREER SUMMARY * Over 13 years of store management, operations, and human resource expertise that includes supervising 250 to 500 multi-level staff in complex retail environments. Includes 21 years of customer service experience. * Motivated and sales-driven retail manager with experience budgeting for entire stores to include managing payroll, accounts payable and accounts receivable, and establishing and maintaining extensive processes and regulations. * Knowledgeable of HIPPA and all required corporate and government compliance procedures for retail establishments, including those set by the FDA, USDA, and the county Fire Chief. * Experience providing direction and guidance to a diverse staff of hourly associates and assistant managers on proper customer service approaches that ensure customer needs, and resolve complaints and issues in a timely manner.

Highlights:

• Inventory
• Inventory Control
• Scheduling
• Services
• Accounting
• Budgeting
• Compliance
• Customer Service